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  • #18168
    Jason Bobich
    Keymaster

    Hi,

    First, the person tried to disable the W3 Total cache plugin all together, but the issue still existed. So, their first reaction was essentially, “Well, what gives, it must not be the W3 Total Cache plugin then, right?” — However, the solution turned out that they just had to re-activate the plugin, and actually fully clear the cache through the plugin, as the caching still existed somehow after deactivating the plugin, I guess?

    Also, it’s worth noting, there is a setting that turns on and off the [raw] shortcode at Settings > Writing > Theme Blvd Shortcodes > Raw Shortcode. First make sure, it hasn’t been inadvertently disabled here, maybe from a past update or something, who knows.

    #18170
    mizzinc
    Participant

    Settings > Writing > Theme Blvd Shortcodes > Raw Shortcode had been disabled. Very rarely used, so overlooked.

    Cheers,
    Michael.

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