I don’t know if this is important, but I performed a plugin compatibility check using the built-in function for this in NextGen Gallery. It is just a “click here to test” function. Here’s the result – also in case its useful for you
Check plugin/theme conflict
No conflict could be detected
Test image function
Could create image with 4048 x 3040 pixel
Check theme compatibility
Missing the call to wp_head() in your theme, contact the theme author
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