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Download error upgrading from 2.0.4 to 2.1.0

  • Creator
  • #26165
    Wendell Harness
    Downloading update from…
    An error occurred while updating Jump Start: Download failed. SSL: no alternative certificate subject name matches target host name ''

    I assume it has to do with the recent move from the domain to

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  • Author
  • #26166
    Jason Bobich


    Apologies for the confusion. This was caused by our recent move of to a new server.

    To fix the issue, go to Appearance > Theme License in your WordPress admin, and delete your current licence key. Then, add it again and reactivate. This should establish fresh connection with our servers.

    Let me know if this does not work for you.

    Wendell Harness

    That didn’t work, so I tried clearing my cache (WP Rocket), then doing it again. That didn’t work, so I deactivated the caching plugin and tried again. That didn’t work. I also tried removing the key, then going to Theme Options and saving, then going back and re-entering the key and activating again. Still no go. So I just manually updated the theme via FTP.

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