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Tagged: customize

Customize menu stopped working

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Topic
July 7, 2014 at 1:57 pm #17648

maier
Member

The Customize menu pops up but none of the navigation works, you cannot click through any features.

See image: http://s29.postimg.org/ilfkk54k7/Customize.jpg

Thanks!
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Viewing 4 replies - 1 through 4 (of 4 total)

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July 7, 2014 at 6:03 pm #17654

Jason Bobich
Keymaster

Hi,

I have a feeling this is also from some plugin you have installed. Try deactivating plugins that you’ve installed since it was working.

July 7, 2014 at 8:44 pm #17656

maier
Member

I deactivated all of the plugins but the customize feature still does not work.

July 8, 2014 at 12:32 am #17661

Jason Bobich
Keymaster

After you deactivated plugins, did you clear your browser cache?

July 8, 2014 at 12:34 am #17662

Jason Bobich
Keymaster

Also, you can try turning on WP_DEBUG to see if there is some sort of PHP error happening.

http://codex.wordpress.org/Debugging_in_WordPress#WP_DEBUG
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