Cannot Edit Templates

[jdogjm]

Hi,
I was having a problem when I went into Builder where I could see builds I made and their properties but when I clicked the arrow to edit them nothing happened (even if I added new elements or a whole new build). I realized I was out of date and upgrade to the latest version of everything (which changed Builder to Templates). I am still having the same problem. I have cleared my browsers cache, tried multiple browsers and multiple computers. I am running Arcadian 2.1.0.1 with Theme Blvd Framework 2.4.5 and WordPress 4.3.1
Thank you.

Topic

[Jason Bobich]

Hi,

If you are all up to date and have cleared your browser cache, I’m not sure what the problem could be other than possibly a 3rd party plugin causing a conflict? If you want to send a login to your WordPress admin, I can take a look?

http://support.themeblvd.com/submit-private-information/

If you send the info, please post back here in this topic so I know.

[jdogjm]

Thanks Jason, just sent the info.
– Justin

[Jason Bobich]

You’ve got a plugin called Xpert Accordion that appears to be causing issues all over your WordPress admin, including interfering with our layout builder. I didn’t want to mess with disabling plugins on your site, but I believe disabling it should solve your issue. No plugin should be including javascript and CSS assets randomly throughout all pages of the entire WordPress admin for no reason. I would consider ditching the plugin.

[jdogjm]

Thanks Jason, that fixed it, appreciate the time, sorry to bring you in on something that wasn’t your issue.

[Author]

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