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karlene

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  • in reply to: Can't Upload Theme #2738
    karlene
    Member

    One more clue. I went to a different site on a different host (DreamHost). I made the change to the wp-config.php exactly as you say to and tried to do the upload through the WP admin Install Themes. It won’t let me get as far as the other hosting service would. I get a message that says: “Are you sure you want to do this? Please try again.” Perpetually. Can’t get past that.

    With the first site, the one where we intend to use Alyeska, we could get to the Preview/Activate portion of the install.

    I don’t know if this gives you any more clues as to the issue, but thought I’d let you know. DreamHost is the hosting company for the site I set up in June, which works perfectly.

    The one that works on DreamHost, installed June 2012: http://www.hearthavenpublishing.com/

    The one that doesn’t work on WestHost (it has a holding page up right now): http://heart-t-heart2.org/

    in reply to: Can't Upload Theme #2728
    karlene
    Member

    Host support said they’ve upped our memory to 128M and that’s the upper limit for them. What seems to be happening is some kind of loop that takes it to the max setting and then going beyond it.

    in reply to: Can't Upload Theme #2725
    karlene
    Member

    I put the original setting file back where it belongs. Then I opened the wp-settings.php file and put in that line of code at the bottom of the other define code in the list. Then we reloaded Alyeska. It said it did it. But when we click Preview, we get a blank screen and if we go ahead and activate, we got this error message on the site page:

    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 41 bytes) in /var/www/html/wp-content/themes/alyeska/framework/widgets/tb-widget-contact.php on line 19

    in reply to: Can't Upload Theme #2690
    karlene
    Member

    I am not highly skilled at php code stuff. I usually just do the customizing work after the WP theme is successfully installed. As I’ve said, I first used Alyeska in June and that site worked (and still works) perfectly, no problem. But this time… The new site is with a different host. But just for kicks, I tried to install Alyeska on a new site with the same host I used back in June and it doesn’t work there either.

    I read the info at the link you suggested. I found this in the wp-settings.php file:
    // Set initial default constants including WP_MEMORY_LIMIT, WP_DEBUG, WP_CONTENT_DIR and WP_CACHE.
    wp_initial_constants( );

    and added this line:
    define(‘WP_MEMORY_LIMIT’, ’96M’);

    Then saved and uploaded it to the database, replacing the original. Is that correct?

    I couldn’t find any reference to memory in the wp-config.php file.

    Even with that change, I get this error when I try to go to my website page:
    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20 bytes) in /var/www/html/wp-content/themes/alyeska/framework/widgets/tb-widget-contact.php on line 21

    And this at my wp-admin page:
    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 45 bytes) in /var/www/html/wp-content/themes/alyeska/framework/widgets/tb-widget-contact.php on line 15

    I’m admittedly over my head here. ???

    in reply to: Can't Upload Theme #2596
    karlene
    Member

    I am having the same problem. I’ve used Alyeska before with no problem but purchased it again for a client yesterday and it will not work. This is what the host team said to me:
    It appears this is being caused by a memory leak from your theme. We’ve tried upping the php memory but it continues to error out. All of the files appear to be in the correct place and pointing to the correct folders. The issue appears to be with your theme.

    Help?

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