Tagged: Theme Options
Theme Option Issues
July 16, 2015 at 10:12 pm #22476
I just installed JS 2 to use on a new build and I seem to be having some issues with the theme options. I tried adding some columns to the footer in Theme Options > Layout > Footer but it kept reverting back to the default Hide option.
Also, when I try to add/delete social icons in the header top area in Theme Options > Layout > Header it just takes me back to the top of the page when I click on any of the social drop downs.
Have you heard this from anyone else? I have never had this happen on any other sites so it could be a conflict with something but everything else in the theme options seems to be working fine.
July 17, 2015 at 1:31 am #22479Jason BobichKeymaster
Hm, possibly you have another plugin installed that interferes in some way in the admin panel? Or perhaps this site previously had the old jumpstart theme activated on it and you didn’t clear your browser cache after?July 17, 2015 at 4:29 pm #22488
I thought it was weird because I’ve never had an issue with it before. It did turn out to be a conflict with another plugin but I have used it many times before with no issues. Once I deactivated it though, everything worked fine in the theme options.July 18, 2015 at 2:11 am #22490Jason BobichKeymaster
One thing I can say though, that I’ve really only seen the importance of in the last year and helping people on their sites. When you’re making updates to WordPress, plugins, or the theme, it’s really important to clear your web browser cache. Now, that may be obvious to a lot of people but one thing that isn’t, is that (because of how WordPress compiles scripts) it’s important to clear your browser cache, even if you’re just deactivating a plugin to check if it was the cause of some issue. In other words, clear your cache after the state of anything has changed… especially if you’re using Chrome.September 11, 2015 at 4:52 pm #23178Travis HartliepParticipant
I had the same issue. It was the wp editor plugin that was causing the conflict for me.September 11, 2015 at 5:30 pm #23180
Travis, I guess I should have mentioned it but that was the same plugin that caused the issue for me. As soon as I deactivated wp editor the problem went away.
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