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Support forum post June

  • Creator
    Topic
  • #26218
    davidcpa135
    Participant

    Elementary question but one that many may have. Will we still have the ability using the support tab on Themeforest.net to see other responses and questions?

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    Replies
  • #26219
    Jason Bobich
    Keymaster

    Hi,

    Over on ThemeForest.net, the way it works is that people have basically two options for support:

    1. They can click the “Comments” tab and post in the public comments.
    2. They can click the “Support” tab and send a private message, which will be handled through email.

    So, basically people have a choice if they want what they say to be public or not. Everything posted in the comments is public and searchable. I have a feeling after the forums come down here, you’ll start to see more people using those public comments over time.

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