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Submit button not working

  • Creator
    Topic
  • #2098
    mattvd
    Member

    Hi there

    We have a contact form here – http://ugly.thirstyagent.com/contact-us-new/

    however when you click the submit button… nothing happens. I’ve been trying to check for any code breaks but can’t find any.

    Thanks for your help

Viewing 5 replies - 1 through 5 (of 5 total)
  • Author
    Replies
  • #2100
    mattvd
    Member

    Thanks – I fixed the form

    #19095
    mhewitt
    Member

    Hi,
    I am using the Alyeska theme for my website.
    I recently upgraded to WordPress 4.0 and since then the “Submit” button on the Contact Us template page has not been working. I’m not receiving emails when this Sumbit button is clicked on.
    In addition, I installed a Forms Builder plug-in and the “Submit” button indicates that the user successfully submitted the form, however, it actually doesn’t work. I see these submitted requests in the Theme Dashboard in my WordPress account, however, the requests do not actually make it to my email which is where they’re supposed to go.
    Do I need to upgrade my alyeska theme?
    Regards,
    Mark

    #19097
    Jason Bobich
    Keymaster

    Hello Mark,

    Alyeska hasn’t had a contact form page template since v1, and we’re currently on v3.1. Are you sure you’re up-to-date?

    http://themeblvd.com/changelog/?theme=alyeska

    In addition, I installed a Forms Builder plug-in and the “Submit” button indicates that the user successfully submitted the form, however, it actually doesn’t work.

    This wouldn’t have anything to do with the theme you’re using (unless there were a javascript conflict on the frontend prohibiting the form to do what it needs to, which doesn’t sound like the case). It’s most likely something to do with how you have php mail setup on your site. I’d suggest contacting the author of the plugin, as I’m sure they get questions like this all the time, and are probably more equipped to answer.

    #21637
    lavinia
    Member

    The submit button on my contact form from my contact form page template does not respond. Do I need to upgrade the whole theme or is there a fix for this? I’m using WP 4.2.2.

    http://www.pritchardelectric.net/contact-us/

    #21640
    Jason Bobich
    Keymaster

    Hello,

    I apologize, but you’re using a version of the theme that years beyond being supported any longer. We no longer include any contact page template, but instead recommend that people use a contact form plugin like contact form 7 (free) or Gravity Forms (paid). I would also strongly suggest getting yourself up-to-date with the theme.

Viewing 5 replies - 1 through 5 (of 5 total)
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