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Settings lost after server change

  • Creator
    Topic
  • #12096
    dommetz
    Member

    I was running Alyeska 2.12 on WordPress 3 until a few weeks ago when the hosting company moved my site to another server. They say they have uploaded their own backup, but my site seems to have lost all settings and customizations, including the sliders, etc…
    I have then uploaded my own backup (site + database), but with the same result. All work on the site seems to be lost.
    The hosting company does not understand the problem, neither do I. I had made an Alyeska child theme, which is uploaded during the backup restore process, but the css seems to be ignored.
    Here is the address: http://149.12.208.229/~andlauer-sas.fr.
    I managed to recover some of my options form the “Themes Options/Layout” menu, but there is still a lot missing, including the sliders which I can see in the control panel, but they are all empty.
    I hope you will be able to help. Many thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Author
    Replies
  • #12106
    Jason Bobich
    Keymaster

    Hello,

    This is a very common general issue people have when they are new to working with transferring a WordPress database. WordPress stores all of your complex data (i.e. large arrays, etc) as serialized data in your MySQL database. So, if during your transfer process, you’re manually messing with the data inside incorrectly, you’re going to lose all of this serialized data throughout the entire database.

    A common scenario of why someone would be attempting to alter the data manually in a transfer is when changing the URL. For example, I’ve seen a lot of people take their SQL backup file, open it up in a text editor, and then do a find/replace of the URL string (i.e. http://oldsite.com with http://newsite.com). Doing something like this will get rid of any serialized data in the database.

    So, after you’ve done this, there’s no way to get the data back other than going back to the original, untouched backup. When attempting to do any find/replace of a string in your database, this is a really great tool you can use to avoid any issues like this:

    http://interconnectit.com/products/search-and-replace-for-wordpress-databases/

    #12128
    dommetz
    Member

    Thank you very much Jason, I followed your advice and run the search and replace script.
    All is fine now. Top service!

Viewing 2 replies - 1 through 2 (of 2 total)
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