I’ve been using Ninja Forms successfully for the past year. http://hillsidelearning.org/community/parents/forms/enrollment-forms/
but now the text only boxes (for instructions) are not showing up after the forms user has logged in. And, when using Safari, after logging in to a previously saved form and submitting the form, all the new field data is lost and it does not submit. When the Ninja support tested with a default them, they said the problem did not show up. Here’s their response:
When I checked your forms, I tested it first with a default theme, there were other plugins that use your theme as well that seems to automatically turned off when I did so, and I was able to see the redirect page, as well as create the submission.
For the instructions not showing up on Safari, they also show up on a default theme as well, as I’m not seeing the ghost field either on a default theme.
I suggest contacting the theme developer about these issues, as it seems that the theme is defining the behavior that you’re encountering.
I’m not sure what to do to get this form working reliably. Please help. Thanks!
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