This is searchable archive of our old support forums, which operated from 2012 - 2016. To find out how to get support for your current theme, please visit our support page.

New Version of Layout Builder Crashes Site

  • Creator
  • #22314

    Hello, we were just getting ready to go live (honestly) and I noticed an update for the Theme Blvd Layout Builder, thought it was pretty safe, updated, and got a blank white WP admin page (error reporting is off, so I can’t tell you exactly why), I renamed the plugin folder, and I’m back in. Is there a way to revert until this is solved?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Author
  • #22316
    Jason Bobich


    Sorry for that. I’ve fixed it now, but I didn’t increase the version. So, just delete the plugin, re-install it through WordPress, and you should be good to go.


    Many thanks!


    People with auto-update of plugins through their cpanels will get a surprise like I did when they go to wp-admin and it won’t let you log in –
    The error reading I got was:
    wp-content/plugins/theme-blvd-layout-builder/includes/api/class-tb-builder-api.php on line 1757
    I think you need to change the version number or they will not realise what had happened..
    I had to go through file manager in my cpanel and rename (or delete) the plugin folder, upload the new zip version and then extract it.
    But this support site sure helped me, which is good.

    Art Schobey

    I cannot log in to the dashboard after update. getting message…

    Fatal error: Call to undefined function themeblvd_get_bg_types() in /home/xterxper/public_html/wp-content/plugins/theme-blvd-layout-builder/includes/api/class-tb-builder-api.php on line 1757

    Please advise.

    Thank you.

    Art Schobey

    Fixed it. Unzipped & uploaded new version manually following rizingtode’s lead. Thank you rizingtide!

    Jason Bobich

    Sorry for the hassle. I’ll go ahead and increase the version number, as well.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The forum ‘Alyeska Responsive WordPress Theme’ is closed to new topics and replies.