This is searchable archive of our old support forums, which operated from 2012 - 2016. To find out how to get support for your current theme, please visit our support page.

Issues with mobile menu and mobile header on upgrade to 2.1

  • Creator
    Topic
  • #26116
    Joseph Sellers
    Participant

    Hi,

    I am having issues upgrading from 2.0.3 to 2.1

    The issues seem to be around the mobile menu/header.

    When I activate the updated theme I end up with two logos side by side. I tried the suggestions from this thread (http://support.themeblvd.com/forums/topic/duplicate-header-logos-with-2-1/) but to no avail.

    I changed from image logos to text to see which logo is showing it is the mobile logo.

    Also, I have a small black box on the right-hand side that seems to be for the mobile menu.

    So, I have at least two elements from the mobile menu showing up when they shouldn’t (the logo and the menu toggle). See here: https://cloudup.com/c_vzO8qWrd4

    When I actually go to the site on a mobile I don’t have any menu at all and cannot see any way to get it from mobile. See here: https://cloudup.com/czhJeukTJLl

    I have tried clearing caches, activating the main theme (rather than my child theme) and re-saving theme settings.

    Any help or suggestions would be greatly appreciated.

    Best,

    Joseph

Viewing 6 replies - 1 through 6 (of 6 total)
  • Author
    Replies
  • #26117
    Jason Bobich
    Keymaster

    Hi Joseph,

    On your theme options page, there are now three logo options – standard, transparent and mobile. Make sure all options have been configured.

    #26118
    Jason Bobich
    Keymaster

    And if you have done this, can you link me to your site? There may be CSS you’ve added to your child theme that’s causing the issue.

    #26172
    Joseph Sellers
    Participant

    Hi,

    Thanks for the reply. Yeah, I messed around for quite a while with those three logo settings. I tried configuring them all and various combinations of settings but it always showed both the main logo and the mobile version.

    The site is https://woodworkingmasterclasses.com

    I couldn’t leave things a mess so I have rolled back to 2.0.3

    I thought it could be the child theme causing the issues so I enabled the main theme and the duplicate logos were still there.

    Here is the CSS from my child theme in case that helps: http://pastebin.com/hYAcxus9

    Best,

    Joseph

    #26173
    Jason Bobich
    Keymaster

    I bet more than likely I can tell you the issue within minutes of seeing your site, but I need to be able to see the issue.

    You don’t need to mess around with a bunch of settings. Simply update the theme and make sure all three logo options are filled in and saved. Then link me to your site.

    I can tell you I’ve had about 5-6 people tell me the same thing you did originally and in all cases the issue was because they didn’t know there was a new logo option to fill. That solved it for all of them.

    #26174
    Jason Bobich
    Keymaster

    Also, this is probably a given, but you haven’t done anything in your child theme with functions that control the logo, right?

    And I didn’t see anything in the style.css you pasted that caught my attention to the issue, which makes me think there’s some simple answer to all this. What that is just yet, I don’t know. Need to see the issue. 😉

    #26175
    Jason Bobich
    Keymaster

    I just had a random idea about this and checked the source of your site, and can see you’re using a caching plugin for the frontend markup of your site. Is it possible after you updated the theme before and updated your Theme Options page, that you didn’t fully clear your cache afterwards? That could be an explanation for all of this, if that were the case.

Viewing 6 replies - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.