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Installation Failure

  • Creator
    Topic
  • #7617
    angelsays
    Participant

    I have made several attempts to upload this theme only to receive a “WordPress Failure Notice”. I have also tried to expand the zip file only to have 9 PNG images not extract due to a message that states their path was not found.

    Has anyone else experienced this?

Viewing 15 replies - 1 through 15 (of 16 total)
  • Author
    Replies
  • #7619
    Jason Bobich
    Keymaster

    Hello,

    When you get a “WordPress Failure Notice” are you trying to install the entire ZIP package you downloaded from ThemeForst as the theme, opposed to getting the alyeska.zip theme inside? Is that the entire message WordPress gives you?

    I have also tried to expand the zip file only to have 9 PNG images not extract due to a message that states their path was not found.

    This definitely suggests something odd with how you’re handling the ZIP package. How are you extracting the ZIP package?

    This is a ZIP package that’s been on ThemeForest for awhile. You should be able to extract the ZIP package from ThemeForest and find the “alyeska.zip” file within. That’s what you should be installing through your WordPress admin.

    Here’s a video on that:

    https://vimeo.com/16681463

    And sometimes some people’s hosting doesn’t allow them to upload the alyeska.zip because of how large it is. When this happens, people will often get a WP error message that says “Are you sure you want to do this?” — If this happens, see the second install video from your docs:

    https://vimeo.com/16681592

    #7652
    angelsays
    Participant

    I have resolved the Theme installation issue by manually uploading it, however I am now experiencing another upload issue with the “alyeska_widgets.json” file. I installed and activated the Widget Settings Importer/Exporter plugin per your documentation. I attempted to import the “alyeska_widgets.json” file with the plugin, but I receive this message:

    Warning: file_get_contents() [function.file-get-contents]: http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /nfs/c07/h02/mnt/109873/domains/lcookcpas.com/html/wp-content/plugins/widget-settings-importexport/widget-data.php on line 401

    Warning: file_get_contents(http://lcookcpas.com/wp-content/uploads/2013/04/alyeska_widgets2.json) [function.file-get-contents]: failed to open stream: no suitable wrapper could be found in /nfs/c07/h02/mnt/109873/domains/lcookcpas.com/html/wp-content/plugins/widget-settings-importexport/widget-data.php on line 401

    What do I need to do to correct this, please?

    #7668
    Jason Bobich
    Keymaster

    Because WordPress does not provide any feature like this for exporting/importing widget data, this was a nifty plugin I found to help with this, but it appears there is some conflict with the plugin and your server configuration. But unfortunately, this is a third-party plugin and I’m not really sure how to support you with it, specifically.

    Here is a screenshot that shows all of the widgets we’re using in the live demo though.

    http://themeblvd.com/demo/assets/alyeska/alyeska_widgets.png

    #7676
    angelsays
    Participant

    Is there a way to manually upload them?

    #7677
    Jason Bobich
    Keymaster

    No, not that I know of. You could maybe try showing that to your host? Maybe they can change something in your configuration to allow the plugin to do its thing?

    #7691
    angelsays
    Participant

    Not a lot of help here, I see…

    #7695
    Jason Bobich
    Keymaster

    Warning: file_get_contents() [function.file-get-contents]: http:// wrapper is disabled in the server configuration by allow_url_fopen=0

    It’s quite clear you have a server configuration issue that doesn’t jive with the plugin. Unfortunately there’s obviously not much I can do for you there.

    http://support.themeblvd.com/help/#terms

    But it honestly sounds like you’re making this a bit more complicated than it needs to be. Is this your first experience with WordPress? — In WordPress, these are called “widgets” and are controlled from Appearance > Widgets of your WordPress admin panel.

    In the screenshot I linked you to above, it shows you which widgets were used in the live demo. You just want to drag these widgets into the corresponding widget areas under Appearance > Widgets. It should take a matter of minutes.

    #7737
    angelsays
    Participant

    No, this is not my first WordPress site. I will give it a try. I am also having issue with getting imported or uploaded images to appear. I get a red X to appear instead of the image itself. I have never had this happen before. It seems as though the only images that will appear are the ones that came with the theme.

    This is very strange to me as I have never run into these issues with any theme I have used before. Sounds like something at the hosted end is not permitting things, but have no idea what it could be. I really like your theme, I am just frustrated that I am having so many issues that keep delaying or blocking any progress… 🙁

    #7738
    angelsays
    Participant

    The problem with adding the widgets as you mentioned above is that several of the widgets you are referring me to, in the image your refer to, are not there to move over. This is why I asked if there was any way to manually bring these widgets in that I cannot import in through the importer. Thanks for your help.

    #7739
    angelsays
    Participant

    OK, I figured out the widget import. I removed the 1.1 version and installed the 1.0 version and the widgets were brought in!!!

    #7747
    angelsays
    Participant

    The only issue still outstanding is the images will not appear!!

    #7749
    Jason Bobich
    Keymaster

    The only issue still outstanding is the images will not appear!!

    What images won’t appear? You just mean the attachments of posts from the standard WP process of importing the sample data? (Tools > Import)

    #7750
    angelsays
    Participant

    Any Image I try to upload. Slider images, Logo Image, etc. The logo image is showing the text link, but no image.

    Please have a look: http://lcookcpas.com/

    This is why I am frustrated. It is the only thing I have not been able to get to work and I need the images to complete the mockup for client presentation before we move on…

    #7753
    Jason Bobich
    Keymaster

    Something like this isn’t going to have anything to do with the theme, but with your WordPress installation. Notice what happens when you try to view one of the images on your server:

    http://lcookcpas.com/wp-content/uploads/2013/04/Web-sized-37.jpg

    Often issues like this have to do with file permissions on the /wp-content/uploads/ directory of your WordPress install. WordPress needs to be able to write to that directory. Does your host provide any kind of general support for WordPress? How did you install WordPress? Did you upload it yourself? If so, what permissions do you have set on your uploads directory and folders within? — Generally this should be 755, but can vary host-to-host.

    Here’s some more info on this:

    http://codex.wordpress.org/Changing_File_Permissions#Permission_Scheme_for_WordPress

    #7756
    angelsays
    Participant

    OK, great! I will go in to that directory and change permissions. I hope this works!!!

Viewing 15 replies - 1 through 15 (of 16 total)
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