HTTP error on image upload
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Topic
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I have an issue on this site: http://globalhighperformance.com/
It is a pretty straightforward Jumpstart site with child theme. A few weeks ago, we started to get an error every time we tried to upload an image, either in the media uploader or in a post.
The upload proceeds to 100%, and stops here – no crunching happens, and after a few seconds, I get an HTTP error at the top of the uploader page.
This is usually a permission error, or memory error, not the case here.
I have turned off all plugins, and the error remains.
If I change to 2016 theme, the upload works fine every time. If I go back to the Jumpstart parent theme, the error comes back, the same with the child theme. This is repeatable, and seems to indicate some issue with Jumpstart. I have version 2.04, and did a reinstall direct from a fresh download.
Of course Jumpstart works fine for many installs, including several others of my own.
I think the root issue, this is hosted on Godaddy managed WordPress. I suspect they are doing something in here to “help out”, that is disagreeing with Jumpstart. I know that if I call Godaddy, they will just blame the theme, and not provide any real help.
I am thinking that the crunching step where Jumpstart makes some custom images sizes is failing.
Any suggestions for me?
mark
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