April 18, 2014 at 9:35 pm #16387xanderusaParticipant
Hi, I recently bought this Alyeska theme and looks wonderful; however, the dropdown menu (sub itmes: Homestead, Hello word, FAQ ) are not appearing in the top menu but in a kind of “shadow” without linking (pointer not appearing) when highlighting the menu. It looks like the white stripe is covering it, but I am not sure.
I am attaching a pic.
My site is this http://www.shorttermrentalsinmiami.com
Also, I noticed this plugin (Theme Blvd Shortcodes) was putting in blank everything, so I deactivated. I am not sure if the dropdown menu is related to this issue. The other thing is that I got this note on the top: “You currently have the “Theme Blvd Widget Pack” plugin activated, however you are not using a theme with Theme Blvd Framework v2.2+, and so this plugin will not do anything”
Could you help me please? Thank you
May 3, 2014 at 1:39 am #16700
Give me a few hours until I’m back at a computer. I want to go into your site again. This is an intriguing thing lolMay 3, 2014 at 4:54 am #16704
I went in again to your site and was poking around a little more. I think your WordPress install was either hacked, or whoever you previously hired to get in there did something bad. I think this is why we’re chasing our tails around and nothing makes sense.
When I turn on private browsing on my PC web browser (Chrome, Firefox, or IE) and look at your site, the default WP theme is telling me I need to enable cookies to view your website! This most definitely is not a feature of WordPress or Twenty Fourteen theme lol… yeah, right. I *think* what’s happening is there’s something in there that is targeting PC’s and trying to install a virus from your site onto the user’s computer. — just a wild theory, but would explain why nothing happens on Macs.
But none the less, here’s what I would suggest. — Make an Export of all your current WordPress data from WP Admin > Tools > Export. Wipe the database. Delete WordPress entirely from your server, and re-install WordPress. Then on your new install of WordPress, re-install the theme and plugins, import your data from Tools > Import.
Now, if this does indeed solve the issue, we will know the theory is correct and that, at some point, malicious code had been injected into your WordPress install. So, moving forward, you may want to re-look at your situation, and how this could have happened.May 3, 2014 at 4:57 am #16705
You may want to also talk to HostGator again and tell them you believe malicious code has been injected into your WordPress install and see if they can help you re-install WordPress and all that, if you’re unfamiliar. But moving forward, it sounds like you may want to be careful who you’re hiring to go in there and do stuff for you.May 5, 2014 at 2:53 pm #16749xanderusaParticipant
Hi Jason. Finally your predictions were right! Even though I am not sure if it was either a hacking or just an erring from the developer part. In all this process I did lost a wp-commercial plugin or something ( I won’t buy it again), but that’s ok since I didn’t know how to work with it.
You are a crack! thank you so much!! Your Customer service is excellent! 🙂May 5, 2014 at 5:02 pm #16756
I have a feeling when you originally paid someone to provide you a stolen copy of my theme and a whole WP setup, you may have gotten a little something extra with the package. 😉
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