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Cancellation of purchase

  • Creator
    Topic
  • #8394
    Luiz Borges
    Participant

    Hi,

    I would like to cancel my purchase of “Jump Start”, because my client canceled their project. I’m sorry, but this is possible?

    Thank you for your attention.

    Luiz Borges

    I didn’t activated the license key.
    My purchase receipt ID: c8228c9ba7d775affd5477a478c1b64f
    Purchase date: May 17, 2013

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  • Author
    Replies
  • #8398
    Jason Bobich
    Keymaster

    Hello Luiz,

    Unfortunately, I have verified that you have downloaded all items purchased. I apologize, but since we sell products of a digital nature, and not a tangible good that can be returned, we cannot issue any refunds.

    Terms of Service: http://wpjumpstart.com/terms-and-conditions/

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